Contact information

Have a question about your order, our lighting, shipping or returns? Our team is here to help.

  • Store name: Ducaverre Lamp
  • Legal entity: Ducaverre Inc.
  • Email: support@ducaverre.com
  • Phone: +1 (424) 276-3205
  • Customer service hours: Monday–Friday, 9:00 AM – 5:00 PM Mountain Time (MT)
  • Business address: Ducaverre Inc., 6681 Colorado Blvd, Unit 4, Commerce City, CO 80022, United States

We aim to reply to every inquiry within 24–48 hours on business days.

Please note: our business address is an office, not a returns address. To return an item, please follow the steps in our Refund Policy.